Showing all articles in the category
Showing all articles by author: Alex Kinsella
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Creating new investment opportunities for women
15 June 2023 | By Alex Kinsella in: Featured, News, Resource
Waterloo-based Profound Impact has closed its first round of financing – more than $2.2 million from mostly women investors. Read more
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M-Theory: the value of delight
15 June 2023 | By Melanie Baker in: M-Theory, Opinion
Columnist Melanie Baker tells us why companies should strive to delight their customers. Read more
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M-Theory: Check the reviews first
01 June 2023 | By Melanie Baker in: M-Theory, Opinion
Whether you're a consumer or business, columnist Melanie Baker advises that we all be diligent about due diligence. Read more
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M-Theory: Why complaints are often a gift
18 May 2023 | By Melanie Baker in: M-Theory, Opinion
Plenty of workplaces have a chronic complainer. But when large numbers of people are complaining, it's an opportunity for leaders to find out what's wrong and fix it, columnist Melanie Baker argues, because… Read more
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Rallying for better health care
18 May 2023 | By Alex Kinsella in: Opinion, Tech About Town
Communitech News columnist Alex Kinsella spoke with Paul McIntyre Royston, president and CEO of the Grand River Hospital Foundation, and Moazam Khan, director of health tech at Velocity, to learn about… Read more
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Building understanding through customer interviews
10 May 2023 | By Alex Kinsella in: Opinion, Tech About Town
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M-Theory: How turnover can sink the company ship
04 May 2023 | By Melanie Baker in: M-Theory, Opinion
Employee turnover is a normal part of business, but too many people leaving in a short time is a sign of trouble – or possibly imminent death – for a company in turmoil, columnist Melanie Baker writes. Read more
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M-Theory: In uncertain times, who's got your back?
20 April 2023 | By Melanie Baker in: M-Theory, Opinion
Columnist Melanie Baker looks at the role trust and reliability play in the workplace, and how tech layoffs and the COVID pandemic have prompted some of us to wonder who has our backs at work. Read more
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M-Theory: The inconvenient truth about convenience
06 April 2023 | By Melanie Baker in: M-Theory, Opinion
Columnist Melanie Baker looks at the impacts on people's careers when their managers make decisions that place their own convenience over the needs of the employee or the organization. Read more