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M-Theory: The secret sauce in good customer service
13 April 2017 | By Melanie Baker in: Ecosystem, Featured, M-Theory, Opinion
Good customer service means that companies need to act proactively with their strategy, culture and policies rather than being reactive when something goes wrong. Read more
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M-Theory: Good financial planning is the key to a lazy life
30 March 2017 | By Melanie Baker in: Ecosystem, Featured, M-Theory
In the tech industry, hustle culture and constant business keeps people from being able to think critically and do their best work. Taking time to learn about financial planning can allow you to have more… Read more
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M-Theory: The problem when we make machines too human
16 March 2017 | By Melanie Baker in: Ecosystem, Featured, M-Theory
There are dangers when it comes to anthropomorphizing technology since we don't know what would happen if artificial intelligence was capable of cognition, and if they would be capable of understanding… Read more
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M-Theory: When work ends, then what?
02 March 2017 | By Melanie Baker in: Featured, M-Theory, Opinion
Automation and artificial intelligence are transforming the way we work and how much we work. If professional industries become obsolete, and humans don't need to work, what would we do and what would… Read more
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M-Theory: Looking to female leaders of colour for inspiration
15 February 2017 | By Melanie Baker in: Ecosystem, Featured, M-Theory
A look at inspiring women of colour from history and their stories, including the stories of Mary Ann Shadd Cary and Martha P. Johnson. Read more
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M-Theory: The tragic flaw of Doomsday prep
02 February 2017 | By Melanie Baker in:
M-Theory author Melanie Baker explores the idea of wealth and greed in today's innovation-focused society. Read more
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M-Theory: The rise of not-so-smart tech
19 January 2017 | By Melanie Baker in: Ecosystem, Featured, M-Theory
M-Theory author Melanie Baker discusses the advent of "smart" tech, and the problems that come along with it. Read more
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M-Theory: Working for health, working for harm
05 January 2017 | By Melanie Baker in: Ecosystem, Featured, M-Theory, Opinion, Small to Mid Size, Startups
Melanie Baker explores burnout, more specifically within the tech sector. Read more
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M-Theory: The (steep) human price of progress
22 December 2016 | By Melanie Baker in: Ecosystem, Featured, M-Theory, Opinion, Small to Mid Size, Startups
The innovation of technology is painted to with positives, but it is important to know that there is also a price for progress. Read more
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M-Theory: Engagement, anxiety and the lost art of using the telephone
24 November 2016 | By Melanie Baker in: Featured, M-Theory, Opinion
Melanie Baker explores the impact and hesitations of in real life communication versus digital communication. Read more