This Data Hub Session will be led by Eliane Tozman, Head of Design at the IBM Canada National Innovation Team.

Eliane will lead an interactive workshop on using design thinking to identify problems and find great solutions that leverage big data.

The talk will focus on big data, AI and design thinking and how the combination of these three things has the power to help SMEs grow their businesses. We will provide case studies, and highlight existing SMEs successes in leveraging all three.

Attendees will:

    • Apply IBM Design Thinking to solve problems in a collaborative way,
    • Learn to unlock the opportunity of big data by building empathy for customers, and
    • Be ready to create exceptional customer experiences by applying AI.



Details


Date: Wednesday, November 15, 2017
Time: 12:00 PM – 2:00 PM EST
Location: Communitech Data Hub

Area 14 in the Communitech Data Hub

Register